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At Ozwin Casino we support and promote responsible gaming. It's important to understand that playing real money casino games is NOT a short or long-term strategy for generating an income. It is colourful and exciting online entertainment at its best.

Daily or Monthly Deposit Limits

Good financial management is core to responsible gaming. We have therefore developed an easy way for you to draw your own limits: by enabling you to set your own daily or monthly deposit limits. You can limit the amount of money you deposit by contacting the Ozwin Casino customer support team. We have made sure there is always a consultant standing by to help you take back control of your gaming. Ozwin Casino operates a 24/7 customer support service. You can always email us at This email address is being protected from spambots. You need JavaScript enabled to view it., or chat with us via our on-site chat facility. Once we have received a request from you, we will apply the deposit limit on your casino account. The deposit limit you set should be based on the amount of money you are prepared to spend on a monthly/daily basis. Once the limit is reached, you will be notified via email. If you wish to review, change or delete your deposit limits, simply contact us via email or chat.

Self-Exclusion from the Casino

At Ozwin Casino we provide a self-exclusion mechanism that effectively freezes your account for a prescribed period of time. A self-exclusion form is an agreement between you — the player — and Ozwin Casino. It is a document stating that you would like not to have access to the casino for a set amount of time — be it a week, a month, a year, or even permanently. Please contact our customer support team via email or LiveChat and we will guide you on the next steps. Once you have filled in and signed the form and sent it back to us, we will freeze your casino account for the term specified in the self-exclusion agreement. The account will only be re-activated once the term is up and Ozwin Casino management has reviewed the decision. 

How to Deal with Problem Gambling

Besides the self-help tools and strategies you can find on Ozwin casino, there are several organizations that offer free telephone counselling, web-based addiction programs, and support groups focused on your issues.

Here are a few organizations that are more than willing to assist:

  • Gamblers Anonymous is a no-fee support group that holds weekly meetings at locations across Australia.
  • Gambling Help Online offers self-help tools and programs, telephone counselling and SMS and chat-based support for anyone affected by gambling. It is a confidential service that is completely free and available to Australians right around the clock.
  • Gambling Therapy offers practical advice and emotional support to people impacted by problem gambling. There are self-assessment tests, self-help exercises and blocking and filtering software available onsite, along with online support groups and support forums.

How Ozwin Casino Is Promoting Responsible Gaming

Besides our self-help tools and self-exclusion facility, Ozwin Casino does not, under any circumstances, allow people under the age of 18 years of age to open an online or mobile casino account or to access our remote gambling services. In addition, we do not process pay out requests without the required verification documentation. These documents include a valid identity document and a recent utility bill in the name of the player.

Responsible Gaming

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